Cookies Statement

This Cookies Statement refers to www.tuh.ie. It outlines Tallaght University Hospital’s (TUH) purposes for using cookies on its website at this time.

What are cookies?

Cookies are small pieces of data or small text files stored by a website on your computer. These cookies may be saved by your web browser and may allow a website to ‘remember’ your actions or preferences over a period of time. It may contain data related to the function or delivery of the site.

Cookies can be set by the owner of the website or, in some cases, by third party services the website owner allows to present other information, run content or provide other functionality such as analytics. Cookies are not viruses or computer programmes. They are very small and do not take up much space

How we use cookies

TUH’s website uses cookies for many reasons. These include cookies to

• make our website work and keep it secure
• ensure that only humans, not bots, complete forms – these are called ‘strictly necessary cookies’
• monitor how the website performs for users (for example, the number of visits each webpage gets and how long people stay on the page (these are called ‘analytical cookies’))
• remember the choices you have made and to collect information about how you use the TUH website (these are called ‘functional cookies’)
• allow videos to play on this website. These cookies can also collect data about how you browse the internet. Google uses this data to display targeted advertising to you across the internet

Types of information our cookies collect

1. Cookie browser data gives us information on:

• the time and date you were on our website
• the pages you looked at
• which cookies you gave permission for

2. Device data gives us information on:

• the type of device you are using to access the internet (for example, a mobile phone, tablet, laptop, etc.)
• the operating system you are using (for example, Microsoft Windows)
• the type and size of the screen you have
• the browser version you use (for example, Chrome, Safari, Firefox, etc.)

3. Log data gives us information on:

• when you used the website
• how long you were on it
• what you searched for

4. Location data gives us information about the country you were in when you used the data:

• Analytical data – data about your usage of this website
• IP addresses – in server log files for website security purposes

All information we collect is anonymous. This means that you are not identified and we do not know who you are. If you give us permission to collect more information, we only do so with your consent. There are a small number of situations where we collect the information in our legitimate interests for website security purposes.

Consent and cookies

This website uses cookies only for functionality that is strictly necessary for services that are explicitly requested by the user for their session as per Regulation 5(5), SI 336 of the ePrivacy Regulations 2011.

The website uses session cookies. Session cookies are used to deliver the basic functions of a website. This allows, for example, pages to remember technical changes or selections you may make between pages. Session cookies are temporary cookies and are generally erased when you close your browser.

We automatically set cookies that are strictly necessary. We do not need your consent to use them. You cannot change these or opt-out.

We automatically set anonymous analytical cookies. We do not need your consent for these but you can opt-out

For all other cookies, we need your consent. We look for this through the Cookies Banner which appears when you enter the website. We will use cookies to save your cookie preferences.

Use of cookies by TUH

This table explains the cookies we use and why.

How do I change my cookie settings?

Within your web browser, you can choose whether you wish to accept cookies. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times or those from providers that website owners use (‘third party cookies’) or those from specific websites.

A web browser is the piece of software you use to read web pages. Examples include Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Opera. To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Access to your cookies data

Only TUH staff and suppliers who are directly involved with providing services to our website will have access to cookies data collected by this website.

All TUH staff and suppliers who may have access to personal data are bound to TUH through confidentiality and data protection agreements. They are obliged to keep your personal data secure. They can only use it for the purposes specified by TUH.

These TUH suppliers are made up of:

• website and app developers
• website hosting service providers
• social media platforms
• customer research providers

The majority of suppliers we use are processors that we have a contract with to keep your information secure. They can only use this information with our specific instructions. We only disclose to them or allow them to access information that is necessary to provide their services.

Social media channels

If you are logged into your social media account when you access the TUH website then the social media account provider may be able to associate your account with the pages on TUH’s website that you visit. They do not do this on behalf of our Hospital but their own purposes. You should make yourself aware of the privacy policies of the social media providers that are present on our website.

Will my personal data be transferred outside the European Economic Area (EEA)?

We use analytics tools to collect information about your use of this website. Anonymised data may be transferred to the United States of America (USA). We have anonymised IP addresses for analytical purposes on this website. This means that no individual can be identified by their IP address.

The TUH website does not transfer any other personal data about you outside the EEA. If we decide to transfer your personal data outside the EEA, we will make sure the provisions of Chapter V (‘Transfers of personal data to third countries or international organisations’) of the GDPR are complied with.

Your data protection rights

ePrivacy rights

Your ePrivacy rights state that you have the right to withdraw your consent to cookies. You can do so by clicking here.

Data protection rights

Your data protection rights include the right to access, right to object, right to object to automated processing and the right to review your data. You can read TUH’s Data Protection Statement by clicking here.

Making a complaint

If you are unhappy with the way we have processed your personal data, please contact TUH’s Data Protection Officer. S/he can be contacted at DPO@TUH.ie.

If we are unable to resolve your complaint, you have the right to lodge a complaint with the Irish supervisory authority, the Data Protection Commission (DPC). You can lodge a complaint, for example, if

• we are unable to resolve your complaint about how your personal data is being processed
• you are unhappy with the manner in which your complaint was handled by TUH

The DPC’s website is www.dataprotection.ie.

Further information on the Cookie Statement

This Cookies Statement is reviewed at regular intervals. It may be updated therefore to reflect technological and/or legislative changes which can affect the use and management of cookies. This statement forms part of TUH’s Data Protection Statement. If you have any comments and/or queries in relation to cookies or to this Cookie Statement, please contact TUH’s Data Protection Officer at DPO@tuh.ie.

Last updated: May 2022.