Patient Information

Some of the People You Might Meet

A selection of the people you might meet on your patient journey through Tallaght University Hospital

COVID-19 Questionnaire

Below is a link to Tallaght University Hopsital's COVID19 Questionnaire. 

This questionnaire should be completed before attending Tallaght University Hospital appointments.

Link to Questionnaire

Breastfeeding your baby in TUH and CHI at Tallaght

Breastfeeding your baby in TUH and CHI at Tallaght

In TUH and CHI at Tallaght, we support and protect breastfeeding. Information on breastfeeding can be found through the links below. If you have any questions about breastfeeding, please ask your healthcare professional (nurse, doctor or other team member).

Breastfeeding your baby in TUH

In TUH, all healthcare professionals support, protect and promote best practice in relation to breastfeeding.

If you are breastfeeding and are admitted to TUH, you must inform your healthcare professionals that you are breastfeeding to ensure your planned treatment is compatible with breastfeeding.

Your healthcare professionals will ensure that you have

  • privacy, support and encouragement
  • access to showers and hand-washing facilities
  • access to a breast pump and breastmilk storage facilities
  • appropriate meals, snacks and drinks
  • protected breastfeeding time
  • a treatment plan that is compatible with breastfeeding
  • your baby staying in your room if possible

Note: during Covid-19, in line with WHO, we will endeavour to keep mother and baby together where possible.

  • access to breastfeeding support

If your treatment requires you to stop breastfeeding temporarily, you will be supported to express breastmilk in order to maintain your supply.

Breastfeeding your baby in CHI at Tallaght

In CHI at Tallaght, all healthcare professionals support, protect and promote best practice in relation to breastfeeding.

If your child is admitted to CHI at Tallaght and you are breastfeeding your child or a sibling, you must inform the healthcare professionals that you are breastfeeding so that appropriate arrangements can be made.

The healthcare professionals will ensure that the breastfeeding mother

  • has privacy, support and encouragement
  • has access to showers and hand-washing facilities
  • has access to a breast pump and breastmilk storage facilities
  • receives appropriate meals, snacks and drinks
  • has protected breastfeeding time
  • can ‘room in’ with the baby*; an additional cot will be provided for a sibling if needed

Note: during Covid-19, in line with WHO, we will endeavour to keep mother and baby together where possible.

  • has access to breastfeeding support

If the baby’s treatment requires breastfeeding to be held temporarily, the breastfeeding mother will be supported to express breastmilk in order to maintain your supply.

General breastfeeding information

Link to https://www2.hse.ie/babies-and-toddlers/breastfeeding/

Book a Blood Test (Adults and Children's)

Blood Tests

Adult Blood Tests:  Click this link

Children Blood Tests:  Click this link

Admission Process

Contact Information: 
Admissions & Scheduled Care Office - We are open Monday to Friday from 9am – 5pm
General Surgery/ENT/Gynaecology/Vascular/ Urology Enquiries 01 414 2800 / 01 414 2801
Orthopaedic enquires 01 414 2805 (9am-2pm)
Admissions Assessment Office – 01 414 3028/ 3030

How to find us:
To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

Referral Procedure for Elective Surgery: 
Patients who need to be placed on a waiting list for in-patient treatment are referred from the Out Patients Department and entered onto the hospital waiting list.

Admission Arrangements:
We have approximately 2,000 patients on our inpatient waiting lists for whom we expect to deliver the highest standards of care including appropriate and timely medical care.
Patients are admitted to Tallaght University Hospital either by elective admission (pre-arranged) or emergency admission through our Emergency or Outpatients Departments.

Waiting Lists:
Please advise the Admissions Office immediately if you are unable to attend your scheduled admission or need to request to have it rescheduled. This enables the hospital to offer the bed assigned to you to another patient on our waiting list.
If you change any of your contact details i.e. address or phone number please contact the office as soon as possible to update your records and allow us to contact you in a timely manner.

Pre Assessment Clinic:
You may receive an appointment to attend a pre-assessment clinic within three months of your intended admission to the Hospital. This appointment takes approximately 30-45 minutes. For further information please read the attached leaflet.

Appointment Instructions: 
A letter will be sent to patients informing them of their provisional admission date and instructions to contact the admissions office.

It is important that you follow the instructions on this letter. If instructed, please contact the office, prior to travel, to ensure that there is a bed available and prevent a possible wasted journey, as your admission is contingent on availability of beds.  Once your bed is confirmed please report to the admissions assessment office. To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

If you are booked to come in as a Day of Surgery Admission (DOSA) you will have attended our pre-assessment clinic (see above).
On the morning of your admission you will report directly to the Admissions Assessment Office at your allocated time where you will be checked in to hospital and taken to the DOSA lounge. Here you will be admitted by the nurse, the doctor and reviewed by the anaesthetist prior to your surgery. You will have your surgery that day so it is important you have followed all instructions given to you at pre-assessment and by your doctor. For further information please read the attached leaflet.

On Day of Admission:
Being admitted to a Hospital may seem daunting and make you feel anxious, however, the staff at Tallaght University Hospital are dedicated to your care and wellbeing please tell them if you are feeling anxious or having any questions.

When Can My Family and Friends Visit Me?
You can read about our visiting hours here

Where should I go?
On your day of Admission please proceed to the Admissions Assessment Office where staff will confirm your patient details and register you to the Hospital system. To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

What happens when I need to go home?
You will be advised by your medical team when you are ready to go home. But to be prepared it is important to ensure you have arranged a lift home, you have all your belongings and that you have any prescriptions or letters of referral that you may require after discharge.

Where possible the Hospital try to have patients home by 11am in the morning, if you cannot get a lift home at this time you will be directed to the Hospital’s Transition Lounge, this is to enable other inpatients access to beds as soon as possible.
Please note the Hospital cannot provide a laundry service so please make suitable arrangements with family / friends

Useful Information: Please note the selection of leaflets below for further information prior to your admission. 

Discharge Process

What happens when I need to go home?
You will be advised by your medical team when you are ready to go home. But to be prepared it is important to ensure you have arranged a lift home, you have all your belongings and that you have any prescriptions or letters of referral that you may require after discharge.

Where possible the Hospital try to have patients home by 11am in the morning, if you cannot get a lift home at this time you will be directed to the Hospital’s Transition Lounge, this is to enable other inpatients access to beds as soon as possible.

Please note the Hospital cannot provide a laundry service so please make suitable arrangements with family / friends

For further information on the discharge process, please read this leaflet.

What to Bring to Hospital

On Day of Admission:
Being admitted to a Hospital may seem daunting and make you feel anxious, however, the staff at Tallaght University Hospital are dedicated to your care and wellbeing please tell them if you are feeling anxious or having any questions.

What Do I Bring?
You will only need essential items, such as:

  • Sleepwear
  • Slippers
  • Toiletries
  • Any equipment used in your care (i.e., crutches, prosthetics, C-pap machine, hearing aids, eyeglasses, etc.)
  • Medication
  • You may want to bring some books / magazines to read during your stay
  • A notebook and pen to keep a record of any questions you may have, keep note of information you have been given or a record of any follow up appointments you need to attend
  • Private insurance or medical card details

Please Do Not Bring?

  • Large sums of money
  • Jewellery - If you are admitted without advance preparation, ask family members or friends to take your jewellery home.
  • Other valuables - For safety reasons, electronics, laptops, iPods and iPads should not be kept in your possession while in the hospital.

My Medicines

                                                          logo

The Zero Harm Patient Safety leaflet is part of a Tallaght University Hospital Zero Harm patient safety initiative, focussed on reducing medicine-related harm through innovation and public information.  

Adverse drug events can lead to profound and devastating effects on patients and their carers, in addition to prolonged and more intensive hospital care. Tallaght University Hospital is tackling this by focusing on a series of initiatives to help improve medication safety. This leaflet is part of that initiative, with the ‘My Medicines’ leaflet patients can document a list of their current medicines and supplements.

This is their record of their medicines. The record should be kept up-to-date and brought with them when attending Tallaght University Hospital or any healthcare appointment. If they become ill, they or a member of their family can bring this record to hospital. Please encourage your patients to use this leaflet and share with any family members or carers of patients you think might benefit from its use.

My Medicine Zero Harm Leaflet

My Medicine Zero Harm Leaflet - Additional space

Infection Control

How You Can Help?
Preventing healthcare infections is a challenge for hospitals today.The Infection Prevention and Control Team (IPCT) play a key role in attaining this goal. If patients, visitors and staff adhere to correct infection prevention and control practices, then we can minimise or prevent the risk of transmission of infection to our patients, our visitors and our staff.

  • Use alcohol hand gel/wash your hands
    Alcohol hand gel is provided at the entrance to the Hospital and is located on all wards and in clinical and outpatient areas of the Hospital. Please use the alcohol hand gel before entering and and leaving the Hospital. The gel should also be used before and after contact with the patient whom you are visiting. Hand hygiene must be attended to after coughing, sneezing, blowing nose and disposing of tissues.

However it is important for patients, visitors and staff to wash their hands with soap and water if they are soiled after visiting the toilet and if staff advise to do so.  If you have, or have had a health care associated infection in the past such as MRSA, please inform your admitting nurse or doctor.

  • Is it ok to ask?
    We encourage patients to ask nurses, doctors and all health care workers if they have cleaned their hands before attending them, if they have not seen them do so.
  • Do not clutter up your bedspace
    Patients should co-operate with the hospital cleaners when they want to clean around the bed-space, and keep belongings to a minimum.  Please only bring essential items into the hospital and keep them in the lockers provided. There is no storage facility for patients own food.  It is recommended not to bring perishables into the ward area
  • Wearing shoes / slippers
    Wear slippers when walking around the wards. This keeps your feet clean so that bacteria cannot be transferred from your feet to the bed.
  • Inform ward staff
    If you see any dirt,dust,clutter or untidiness either around your bed or in the toilets or bathrooms inform the ward staff. Tell staff immediately if your dressing becomes loose or a wound or intravenous drip site becomes sore or painful.
  • Adhere to local Policies on visiting
    Keep visitors to a minimum – close friends and family only .Young children and babies should be discouraged from visiting where possible and only in circumstances when it is in the best interest of the patient or child to visit. Please adhere to the correct visiting times.
  • Do not sit on beds
    Visitors should not sit on patients beds, chairs are provided for visitors.
  • Isolation
    Patients with transmissible infections may be cared for in single rooms. The reasons for this should be explained to the patient by their doctor.
  • Toiletries
    Patients should use their own toiletries and not borrow or lend to others. Patients may use their own disposable hand hygiene wipes.
  • Let us know
    Patients are encouraged to report any problems or concerns relating to hospital issues. The clinical nurse manager (CNM) should then contact the infection prevention and control team if the patients concerns relates to Infection Control.
  • Visiting Patients
    Visitors should visit the person they have come to see and not other patients. This will reduce the risk of transferring potentially harmful infections from person to person. If visitors feel unwell or have an infection they should not visit until they are feeling better.  They should be free of any symptoms (e.g. vomiting and diarrhoea) for 48 hours before they visit a patient. Visitors should not bring children with them who are ill, especially if they have recent history (within 48 hours) of diarrhoea and or vomiting, this is extremely important as vomiting and diarrhoea can pose a significant problem to patients.
  • Reduce the risk of infection
    Patients and visitors must not touch patient’s wounds, bandages and dressings or medical equipment of any kind.

Please click here for further information on Infection Prevention & Control. 

Patient Charges

Paying Your Hospital Bill

There are a number of ways to pay your Patient Invoice.  

1) Pay Online - click this link to pay hospital bill
    To use online payments you will need:-
    a) Patients Hospital Number which is shown on the invoice
    b) Patients Date of Birth
    c) Credit/Debit Card details  

2) Credit / Debit Cards on the 24 Hour Phone Line Telephone Number: 1890 917 001  
 
3) Credit / Debit Card Payments are accepted on (01) 414 3697 between 10am and 12:30pm Monday to Friday

4) Cheque made payable to Tallaght University Hospital – Please put the patients hospital number and invoice number on the back of the cheque

5) Postal / Money Order made payable to Tallaght University Hospital. Please put the patients hospital number and invoice number on the back of the postal / money order

6) At the Patient Accounts Cash Office which is open Monday to Friday from 9am to 1pm. You can also email AR@tuh.ie  if you have any questions about your hospital bill. 

Hospital Charges     

Emergency Department: €100
Public Day Care Charges: 
Day Care Charges: €407 

Inpatient Charges
Public Patient
: *€80 Statutory Charge in-patient per day, Statutory In-Patient Charge per day or part of a day, to a maximum of 10 days - maximum charge €800
Private Patients: Multi Occupancy Room: €813 per day
Single Occupancy Room: €1,000 per day

Charges for multi occupancy and single occupancy accommodation are recoverable from the following insurance schemes:

1.        VHI – please check what your plan covers you for. 
2.        Laya Healthcare
3.        Aviva Health Insurance Ireland
4.        ESB Staff Medical Provident Fund
5.        Garda Medical Aid
6.        GloHealth
7.        Prison Officers Medical Aid

ALL INSURANCE FORMS MUST BE COMPLETED ON ADMISSION

Non-EU Resident Visitors
Adult Emergency Department: 
€100 statutory charge plus €313
Children’s Emergency Department: €100 Statutory Charge plus €313 

Inpatient Charge: €1,597 per day, Semi Private Patients €1,597 and Private Patients €1,597+ Statutory Charge of €80 also applies to the above per night up to a maximum of 10 nights.

Road Traffic Accidents Cases:

The Health (Amendment) Act 1986 requires the Hospital to levy the following charges upon a person who has been the victim of a Road Traffic Accident (RTA).
Adult Emergency Department (ED): €100 Statutory Charge plus €313 RTA ED charge
Children's ED: €100 Statutory Charge plus €313 RTA ED charge
Inpatient: €1,597 per day plus *€80 statutory in-patient charge per day to a maximum of 10 days - maximum charge €800
Physio: €158 per RTA Physio attendance

(Single occupancy and Multi occupancy charges also apply where applicable).
*(Maximum statutory charges payable in a rolling 12 month period is €800)

Statutory Charge Exemptions:

  1. Public Medical Card holders (on proof of current card).
  2. Members of the defence forces and their dependants (letter proof required).
  3. Persons receiving services in respect of prescribed infectious diseases.
  4. Temporary visitors to Ireland from another EU Country on presentation of an EHIC Card are entitled to hospital services as a public patient without charge.
  5. GP referral letters exempt you from The Emergency Department Charge of €100 only.