ICT Department Structure

The ICT Department is structured under the following teams:

ICT Service Desk
Provides 1st and 2nd line support via our ICT Service Desk and supports a wide range of activities that are undertaken to improve the ICT service generally.

ICT Infrastructure Services
Develops, manages and supports the Hospitals ICT infrastructure.

Innovation & Project Delivery
Three areas of focus are:
- Innovation
- Through research, analysis and collaboration with key stakeholders we will identify appropriate emerging technologies, architectures, service models and products for adoption in the Hospital 

The Project Management Office provides the Hospital with a Project Management service as well as providing best practice guidance and standard methodology. The team covers all aspects of projects, from consultancy and developing business cases, to implementing business change.

Interfacing/Integration which oversees the transmission of data electronically internally and externally.

Health Analytics
This is the retrieval, analysis, interpretation and presentation of data and information which enables the planning, improvement and delivery of patient services and care.

Applications Portfolio Management
Application Portfolio Management focuses on monitoring and managing the performance and quality of service of the Hospitals existing application estate.

Each of these five areas work in close cooperation to ensure ICT support and expertise is available to Hospital staff.

For any queries to the ICT Department please use one of the following numbers:
ICT Service Desk –  414 2041/ 2042
ICT Infrastructure – 414 2949
Innovation and Project Delivery – 414 4101
Health Analytics & Integration – 414 3484
PA to the Director of ICT – 414 2077