(May 18th 2021) Children’s Health Ireland (CHI) is continuing to review the situation resulting from a national cyber attack on health IT systems.
We do not have access to all our IT systems in CHI. There are some CHI IT systems that operate outside of this incident. We understand this is distressing for families of our services and our staff. We ask that you please do not attend a scheduled appointment unless you are contacted. A sincere thank you for the efforts being made and we ask for your co-operation for the remainder of the week.
Emergency Departments & Urgent Care Centre
We would like to reassure parents and families that our Emergency and Urgent Care Services at CHI at Crumlin, CHI at Temple Street, CHI at Tallaght and CHI at Connolly (Urgent Care Centre) are open.
As there are manual processes in place, we will be slower than normal seeing our patients. We are asking all families if their child’s care is not urgent to help us by only attending if your child needs emergency or urgent care.
CHI at Tallaght: Monday 17th - Friday 21st May
Tallaght have some IT systems are outside of the cyber attack.
All elective inpatient and day cases are cancelled.
All outpatient public and private clinics are cancelled.
Some essential day- case inpatient and outpatient services are continuing and you will be contacted by the CHI at Tallaght team to confirm attendance.
If attending the hospital please bring any appointment letter and/ or correspondence with your Medical Record Number (MRN). This will assist with retrieving your records.
CHI at Temple Street: Monday 17th – Friday 21st May
All elective inpatient and day cases are cancelled.
All outpatient public and private clinics are cancelled.
including phlebotomy (bloods) and X-ray.
Virtual and all non face-to-face clinics are cancelled.
All fracture trauma clinics open.
Essential services are continuing and CHI at Temple Street will be in contact with you to confirm your attendance. Please do not attend an appointment without prior confirmation. If attending the hospital please bring any appointment letter and/ or correspondence with child’s Medical Record Number (MRN). This will assist with retrieving your records.
Temple Street Mobile Support: 087 663 1398 8am-4pm.
Outside of the above hours contact Patient Support: 01 878 4200.
Please note-limited access to ICT systems means limited access to patient information. Please bear with us. Thank you for understanding.
Please keep updated at website and social media platforms: www.cuh.ie @TempleStreetHos
CHI at Crumlin: Monday 17th – Friday 21st May
All elective inpatient and day cases are cancelled.
All outpatient public and private clinics are cancelled.
Virtual and all non face-to-face clinics are cancelled.
All fracture trauma clinics are open and will run as normal, so please attend your appointment.
Clinically urgent inpatient, outpatient, day care treatments (cancer, haematology, cardiac) will take place. These patients will be contacted directly by the hospital to attend their scheduled appointments.
Please do not attend for scheduled radiology appointments unless:
- Your child is a patient of the oncology service
- Your child is due imaging under sedation or general anaesthesia (i.e. sleep)
- Your child’s booking has been made since 14th May 2021
Please call 01 409 6666 for any radiology queries.
If attending the hospital please bring any appointment letter and/ or correspondence with child’s Medical Record Number (MRN). This will assist with retrieving your records. Crumlin Patient Support: 01 409 6100 (24 hours)
Please note-limited access to ICT systems means limited access to patient information. Please bear with us. Thank you for understanding.
Please keep updated at website and social media platform.
www.olchc.ie @CHIatCrumlin
CHI at Connolly: Monday 17th – Friday 21st May
All outpatient appointments are cancelled.
Some essential outpatient services are continuing and you will be contacted by the CHI at Connolly team to confirm your attendance.
All fracture trauma clinics are open.
If you have a scheduled fracture clinic appointment in CHI at Connolly please contact 01 640 7645 (9am – 4pm Monday – Friday).
Urgent care is open – 9am – 5pm Monday to Friday. Outpatients 8am – 6pm Monday – Friday.
Please keep updated at website and social media platform. www.childrenshealth.ie/connolly @CHIatConnolly
