(May 18th 2021) The Emergency Department for the adult service remain open but there will be delays as we are now using manual back-up systems. We are appealing to members of the public to attend the ED only in the case of an emergency. Patients will be assessed and treated based on clinical priority. If patients need to attend the ED it would be extremely helpful to bring in any recent correspondence from the Hospital with your MRN number on it, also a list of the current medications you are taking.
Patients attending for scheduled care (outpatient clinics / elective surgery / dialysis and haematology/oncology treatment) are advised to attend as scheduled (unless contacted directly by the Hospital and advised otherwise) but also to expect delays.
ALL Radiology Outpatient appointments are cancelled until further notice. This will remain the case until the national system, NIMIS is back up and running. Any appointments that are postponed will be rescheduled as quickly as possible.
Commenting on the challenges presented to the Hospital, Chief Executive Lucy Nugent commented ‘The cyber-attack has impacted on how we run the Hospital. Without the systems we normally use things are slower and regretfully delays are inevitable. We apologise for any inconvenience caused to patients and to the public, please be patient with the staff who are working under incredibly challenging conditions.
Since this happened last Friday the Hospital is working under our contingency plan. Patients attending our services over the next few days and possible weeks can expect delays until such time as patient information, diagnostic reporting and other affected IT systems are secure and operational.
We apologise to our patients for delays or disruption in service while we work our way through this challenge to our hospital and the wider healthcare system. We will maintain essential services with patient safety our priority.”